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Privacy Policy

Privacy & cookies policy

This Privacy & cookies policy is dated 20.04.2022. This Policy will be updated from time to time so please review it regularly.
At Homecure Plumbers we are committed to safeguarding and preserving the privacy of our customers and other visitors to the Homecure website.
This Policy clarifies what occurs to any personal data that you provide to us, or that we may collect from you whilst you are visiting the Homecure site.
By using our website you herby agree to the terms and conditions outlined in this policy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.homecureplumbers.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use this Order Information to:

Communicate with you;

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • Google site tag 
  • Google Conversion Tracking

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example: 

  • Shopify we use  to power our online store–you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  
  • Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  
  • Google Conversion Tracking 
  • Google ad remarketing tag

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • Google ad remarketing tag
  • Google site tag 
  • Google Conversion Tracking 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@homecureplumbers.co.uk or by mail using the details provided below:

Homecure Plumbers, Unit 1, 465C Hornsey Road, Islington, London, N19 4DR, United Kingdom

Homecure
Plumbers

4.4

Very good
reviews on Google

Google reviews

5 star review  Arrived on time, fixed issue promptly, and left area clean/tidy. Very professional and trustworthy. Not only fixed the issue but explained how it happened and changed the configuration so that I will not experience the same issue again in the future. Excellent communications. I Would 100% recommend it?

thumb Jennifer Peters
May 2, 2022

5 star review  Arrived on time, fixed issue promptly, and left area clean/tidy. Very professional and trustworthy. Not only fixed the issue but explained how it happened and changed the configuration so that I will not experience the same issue again in the future. Excellent communications. Would you 100% recommend it?

thumb Charles Walter
April 29, 2022

5 star review  Absolutely first class service. James was very knowledgeable and efficient. He faced with an impossible situation, but he wouldn’t be defeated. He took the time and fixed the issue very efficiently. Took him time, but he was persistent. Absolutely brilliant stuff. I cannot recommend them highly enough. Thank you.

thumb John Carry
April 17, 2022

Call us on:

0203 504 4000