Homecure feature icon
Work Guaranteed
Homecure feature icon
Prices from £79
Homecure feature icon
⁠Established in 2009
Homecure feature icon
Certified Engineers
Melissa Jeanty Ks4RTBgQ_64 Unsplash image

Coronavirus (COVID-19) Policy & Updates

Author: Lee Devlin

Published on: 08/05/2020

At Homecure we have been regularly updating our working practices in line with health and safety advice provided by the Government. For customers who are self-isolating and in need of emergency plumbing and heating services we want to assure you that we are doing everything possible to minimise the risk of the spreading the coronavirus while we carry out our tasks.

All members of our team currently working will be following the infection control measures laid out by the World Health Organisation:

  • Regular washing of hands with soap and water for at least 20 seconds.
  • Covering of mouth and nose with tissue if coughing or sneezing before disposing into waste and washing hands again. Alternatively, using the crook of the elbow for protection rather than hands.
  • No touching of the face unless hands are clean.
  • Avoid contact with others who have symptoms of COVID-19 (regular cough/high temperature).

When our team members are visiting customer’s properties, they will use alcohol-based hand sanitiser (60% minimum) to clean their hands before and after the job has been completed. They will also have access to personal protective equipment (PPE) that can be used:

  • At the request of the individual customer.
  • If the person at the property has COVID-19 symptoms.
  • For customers in the ‘vulnerable’ group – aged 70-years-old or over, or with underlying
    health issues.

Homecure remain available to provide emergency services for your home during the current pandemic. If you wish to book an appointment with our team and a member of the household is currently in isolation, has symptoms, or has been diagnosed with COVID, we ask that you inform us before our arrival so we can prepare accordingly.

As the situation continues to change we will update our health and safety protocols to ensure our customers and team remain safe at all times.

Meet the author, Lee Devlin

Published on: 08/05/2020

Lee Devlin is the managing director of Homecure Plumbers, London's favourite local plumbing service. Since 2009, Lee's been leading a large team of gas safe plumbing and heating engineers as well as growing a successful business built on quality customer service and workmanship, in a competitive industry within the Capital. He's been in the game for a long time, so he regularly shares his knowledge and experience with the public. His expert tips have been featured in lots of well known publications such as: The Sun, Metro, Insider, Homes And Gardens, Country Living and more!

Find out more

Our reviews

google
Bobby is a lovely guy & very professional, great service!
google
Excellent service, couldn’t have asked for better, thank you Lee will recommend
google
Honest, efficient and helpful. These are the Good Guys of heating and plumbing! Dead Boiler, replaced and back online within 3 days! Amazing effort!!
google
Honest, efficient and helpful. These are the Good Guys of heating and plumbing! Dead Boiler, replaced and back online within 3 days! Amazing effort!!
google
We have always had various faults with one lavatory, the most recent one was finding that it was constantly running water.
By luck, I found Homecure Plumbers, they are close to my work which is convenient. I emailed them, received a quick response from Shelley and a plumber was booked to come in the next working day. Kevin came and found that our cistern was leaking which was causing extensive damage. What I liked is that he also took time to show and explain what was happening.
Kevin left, not long after I received a quote for a new cistern plus the labour, we confirmed to go ahead and Kevin came back that same week and efficiently carried out the replacement. Everything is working great now.
Overall, a fantastic experience with this company whom I will definitely use again and would recommend.
Many thanks!
google
Reliable, professional plumbers - gave me a good quote and followed up quickly. Will definitely be using them again.