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Coronavirus (COVID-19)

Policy & Updates

At Homecure we have been regularly updating our working practices in line with health and safety advice provided by the Government. For customers who are self-isolating and in need of emergency plumbing and heating services we want to assure you that we are doing everything possible to minimise the risk of the spreading the coronavirus while we carry out our tasks.

All members of our team currently working will be following the infection control measures laid out by the World Health Organisation:

  • Regular washing of hands with soap and water for at least 20 seconds.
  • Covering of mouth and nose with tissue if coughing or sneezing before disposing into waste and washing hands again. Alternatively, using the crook of the elbow for protection rather than hands.
  • No touching of the face unless hands are clean.
  • Avoid contact with others who have symptoms of COVID-19 (regular cough/high temperature).

When our team members are visiting customer’s properties, they will use alcohol-based hand sanitiser (60% minimum) to clean their hands before and after the job has been completed. They will also have access to personal protective equipment (PPE) that can be used:

  • At the request of the individual customer.
  • If the person at the property has COVID-19 symptoms.
  • For customers in the ‘vulnerable’ group – aged 70-years-old or over, or with underlying
    health issues.

Homecure remain available to provide emergency services for your home during the current pandemic. If you wish to book an appointment with our team and a member of the household is currently in isolation, has symptoms, or has been diagnosed with COVID, we ask that you inform us before our arrival so we can prepare accordingly.

As the situation continues to change we will update our health and safety protocols to ensure our customers and team remain safe at all times.

Some examples of what we do include

Some examples of what we do include

Homecure
Plumbers

4.4

Very good
reviews on Google

Google reviews

    5 star review  Absolutely brilliant service by Homecure. We have had an ongoing issue with our troublesome boiler for a few months now. We have had several companies in over that time but no one had seemed to solve the issue with many people advising to change the boiler even though it wasn’t even 10 years old. We thought we would give Homecure a try after a family friend had recommended them and all I can say is they were fantastic. The engineer who came (I think his name was James) was able to find out what the issue was within 30 minutes, he also explained why it was most likely the other engineers didn’t find the issue. I can only put this down to some serious expertise on his part. A new part was ordered and a return visit booked for the next day and everything was restored and working perfectly again. The prices were definitely reasonable for the experience and expert knowledge received, I would say you definitely get what you pay for. I only wish I found Homecure Plumbing earlier. Needless to say I would highly recommend and will definitely be using again. Regards David H

    thumb David Haine
    January 15, 2022

    5 star review  Polite and helpful, I would use this company again for emergency plumbing issues. Same day service. Helpful and knowledgeable

    thumb Jen Mc (JM)
    January 9, 2022

    5 star review  Fast and efficient service. Would highly recommend for emergency call outs and other plumbing issues. My toilet flush broke during the Christmas period and they were able to have a plumber with me in a few hours. Polite and helpful, I would use this service again.

    thumb George Bean
    January 9, 2022

Call us on:

0203 504 4000