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Coronavirus (COVID-19)

Policy & Updates

At Homecure we have been regularly updating our working practices in line with health and safety advice provided by the Government. For customers who are self-isolating and in need of emergency plumbing and heating services we want to assure you that we are doing everything possible to minimise the risk of the spreading the coronavirus while we carry out our tasks.

All members of our team currently working will be following the infection control measures laid out by the World Health Organisation:

  • Regular washing of hands with soap and water for at least 20 seconds.
  • Covering of mouth and nose with tissue if coughing or sneezing before disposing into waste and washing hands again. Alternatively, using the crook of the elbow for protection rather than hands.
  • No touching of the face unless hands are clean.
  • Avoid contact with others who have symptoms of COVID-19 (regular cough/high temperature).

When our team members are visiting customer’s properties, they will use alcohol-based hand sanitiser (60% minimum) to clean their hands before and after the job has been completed. They will also have access to personal protective equipment (PPE) that can be used:

  • At the request of the individual customer.
  • If the person at the property has COVID-19 symptoms.
  • For customers in the ‘vulnerable’ group – aged 70-years-old or over, or with underlying
    health issues.

Homecure remain available to provide emergency services for your home during the current pandemic. If you wish to book an appointment with our team and a member of the household is currently in isolation, has symptoms, or has been diagnosed with COVID, we ask that you inform us before our arrival so we can prepare accordingly.

As the situation continues to change we will update our health and safety protocols to ensure our customers and team remain safe at all times.

Some examples of what we do include

Some examples of what we do include

Homecure
Plumbers

4.4

Very good
reviews on Google

Google reviews

    5 star review  Polite, clean and helpful engineer who took the time to explain the fault with my boiler. Very good service. I have made an appointment for them to come back to fix a dripping tap in my bathroom.

    thumb Pauline Hamilton
    3/17/2021

    5 star review  I woke up to no heating or hot water...in winter! The boiler had no pressure and was showing an error code. I Googled local plumbers and came across Homecure Plumbers website. I called them and made an appointment for that day. The engineer came round and found the issue. I was given a quote which I accepted and he went about fixing the issue. The engineer was polite, informative and efficient. I went from a stressful situation to having no hot water and heating back on within a couple of hours. Will definitely be using Homecure again in the future.

    thumb Emily Kanaris
    3/13/2021

    5 star review  This was our first time using Homecure plumbing after a close friend of ours had highly recommended them & I have to say they done a fantastic job. The engineer that arrived was friendly & very helpful . We had a full boiler replacement and moved it’s position. Really pleased with the work that was done & at reasonable price too . So would definitely use these guys again in the future

    thumb Adam Rose
    3/06/2021

Call us on:

0203 504 4000