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Coronavirus (COVID-19)

Policy & Updates

At Homecure we have been regularly updating our working practices in line with health and safety advice provided by the Government. For customers who are self-isolating and in need of emergency plumbing and heating services we want to assure you that we are doing everything possible to minimise the risk of the spreading the coronavirus while we carry out our tasks.

All members of our team currently working will be following the infection control measures laid out by the World Health Organisation:

  • Regular washing of hands with soap and water for at least 20 seconds.
  • Covering of mouth and nose with tissue if coughing or sneezing before disposing into waste and washing hands again. Alternatively, using the crook of the elbow for protection rather than hands.
  • No touching of the face unless hands are clean.
  • Avoid contact with others who have symptoms of COVID-19 (regular cough/high temperature).

When our team members are visiting customer’s properties, they will use alcohol-based hand sanitiser (60% minimum) to clean their hands before and after the job has been completed. They will also have access to personal protective equipment (PPE) that can be used:

  • At the request of the individual customer.
  • If the person at the property has COVID-19 symptoms.
  • For customers in the ‘vulnerable’ group – aged 70-years-old or over, or with underlying
    health issues.

Homecure remain available to provide emergency services for your home during the current pandemic. If you wish to book an appointment with our team and a member of the household is currently in isolation, has symptoms, or has been diagnosed with COVID, we ask that you inform us before our arrival so we can prepare accordingly.

As the situation continues to change we will update our health and safety protocols to ensure our customers and team remain safe at all times.

Some examples of what we do include

Some examples of what we do include

Homecure
Plumbers

4.4

Very good
reviews on Google

Google reviews

    4 star review  We needed someone to fix the heating - boiler quickly. Our tenants needed heat and water. Homecure Plumbers answered our telephone call in a professional way. The engineer came on time and fixed the problem quickly. He was very polite and took an interest in the job. (most don't) The price charged was fair and reasonable. I would use them again. Invoice Number 9733A dated 30th July 2021.

    thumb Liam Dowling
    October 8, 2021

    5 star review  Homecure removed and blocked off a gas pipe to an old fireplace. They tested the gas system for correct pressure and properly ensured the system was in a good state after the works were complete. I would recommend them as they clearly knew what they were doing, and communicated to me throughout so I was assured everything was OK. Thanks Homecure! 9880 - Vijay Patel

    thumb Vijay Patel
    October 8, 2021

    5 star review  We have an IKEA kitchen and plumbers always seem reluctant about dealing with it; but not Homecure CS. They provided a reasonable pricing system and arranged to do the job the following day. The plumber had the tap changed in a matter of minutes. He was friendly and professional. Would recommend. Tara 9469

    thumb Tara T
    October 7, 2021

Call us on:

0203 504 4000