26 October 2019
Arrived on time, fixed issue promptly, and left area clean/tidy. Very professional and trustworthy. Not only fixed the issue but explained how it happened and changed the configuration so that I will not experience the same issue again in the future. Excellent communications. I Would 100% recommend it?
Arrived on time, fixed issue promptly, and left area clean/tidy. Very professional and trustworthy. Not only fixed the issue but explained how it happened and changed the configuration so that I will not experience the same issue again in the future. Excellent communications. Would you 100% recommend it?
Absolutely first class service. James was very knowledgeable and efficient. He faced with an impossible situation, but he wouldn’t be defeated. He took the time and fixed the issue very efficiently. Took him time, but he was persistent. Absolutely brilliant stuff. I cannot recommend them highly enough. Thank you.
At Homecure we have been regularly updating our working practices in line with health and safety advice provided by the Government. For customers who are self-isolating and in need of emergency plumbing and heating services we want to assure you that we are doing everything possible to minimise the risk of the spreading the coronavirus while we carry out our tasks.
All members of our team currently working will be following the infection control measures laid out by the World Health Organisation:
When our team members are visiting customer’s properties, they will use alcohol-based hand sanitiser (60% minimum) to clean their hands before and after the job has been completed. They will also have access to personal protective equipment (PPE) that can be used:
Homecure remain available to provide emergency services for your home during the current pandemic. If you wish to book an appointment with our team and a member of the household is currently in isolation, has symptoms, or has been diagnosed with COVID, we ask that you inform us before our arrival so we can prepare accordingly.
As the situation continues to change we will update our health and safety protocols to ensure our customers and team remain safe at all times.